How Wallet And Account Data Is Used
We collect the details needed to create and protect your account, including your phone number, verification result, login events, device signals and support messages. When you use DANA, OVO, GoPay or QRIS, we receive transaction references and status details so we can match a cashier event
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to your account; we do not need your wallet password to perform that matching. Bank transfer and virtual account records may include a reference, amount and sending bank such as BCA, BRI, Mandiri or BNI. We use these records to confirm requests, investigate mismatches, prevent unauthorised
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access and answer your questions. We retain records for the period needed for these purposes or where local law permits, then review whether deletion or anonymisation is appropriate. Access to the service depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.